Aardvark is a division of Meteor Parking Ltd hereinafter referred to as Meteor VAT NUMBER 625 7373 28.
Aardvark is a member of the British Parking Association, the Gatwick Parking Association and an associate member of IAPRA.
TERMS AND CONDITIONS
Your statutory rights are not affected
1. Bookings & Service
1.1. Bookings through our web site are deemed to be made when final confirmation of the
booking has been sent via e-mail.
1.2. Telephone bookings are deemed to have been made when confirmed by the Aardvark telephone
Representative.
1.3. All services are subject to availability
1.4 All our promotions are subject to availability and exclude Liverpool and East Midlands
1.5 Aardvark reserve the right not to accept or fulfil a booking
1.6 All prices are quoted in UK Pound Sterling and include VAT. Prices quoted can be subject
to change.
1.7 We confirm any payment information given to Aardvark by you will only be used by Aardvark and
will not be distributed to any other organisation under any circumstance.
1.8 Whilst every effort is made to ensure that collections and deliveries of vehicles are made at
the requested times, Aardvark does not accept any responsibility for delays of its service, caused
as a result of circumstances beyond its control, such as traffic congestion, delayed flights,
security alerts etc.
1.9 Heathrow – Aardvark parks cars in secure car parks, which have fencing and 24 hour security.
You are advised to ensure that your own insurance covers all risks. Aardvark does not provide any additional insurance cover whilst your vehicle is parked. Aardvark does not accept long wheel based vans.
1.10 Birmingham – Aardvark parks cars in secure short and long stay car parks approved by Birmingham Airport. However, these car parks have public access and therefore Aardvark cannot accept any liability where damage is caused by third parties. You are advised to ensure that your own insurance covers all risks.
1.11 Gatwick – Aardvark only stores cars in secure car parks which do not have public access. We do not accept reservations for the following cars - Ferrari, Aston Martin and Maserati.
1.12 To meet our business needs, there maybe a requirement for a driver to be collected from another terminal whilst on route to our compound in your vehicle.
1.13 Manchester – Cars are parked in our secure car park which is Parked marked with 24 hour security, fencing and CCTV.
1.14 To meet our business needs, there maybe a requirement for a driver to be collected from another terminal whilst on route to our compound in your vehicle.
1.15 Stansted – Aardvark parks cars in secure car parks with fencing and lighting and 24 hour security.
1.16 Liverpool – Skypark facilitates our Liverpool bookings. Cars are parked in a secure car park with 24 hour security, fencing and CCTV.
1.17 Aardvark does not provide any additional insurance cover whilst your vehicle is parked.
2. Payment
2.1. If a payment by card or other means is declined, Aardvark reserve the right not to fulfil your
booking.
2.2. Increased duration of stay will be debited to the clients account and payment collected prior
to the return of the vehicle.
2.3. . Full payment of the booked service is due prior to commencement of the service.
2.4 Aardvark reserves the right to apply to the DVLA for names and addresses where payment has not been made.
3. Cancellation and Curtailment
3.1. A booking may be cancelled up to 72 hours prior to the date and time for which the service has been booked and a full refund less £10 administration costs will be made. If a booking is cancelled within 72 hours no refund will be made.
3.2. For the purpose of condition 3.1 the period for which the service is booked shall be deemed
to commence at the collection date and time specified at time of booking for the service booked.
3.3. Any customer wishing to curtail the length of stay for a service once that service has
Commenced will be liable to pay the fee for the whole of the service booked.
3.4. If a vehicle is returned within 6 hours of collection and re-booked to depart within 48 hours
of original departure date then a partial refund may be applied for, in writing subject to our discretion.
3.5 If an amendment is to be made after departure has commenced the relevant airport must be contacted .
4. Liabilities and other Terms
4.1. Our insurances cover our legal liabilities.
4.2. Vehicles and Contents are left at Owners risk whilst the vehicle is parked.
4.3 The customer warrants that he is the owner of the vehicle or has the power to deal with the vehicle
as if he were its owner.
4.4. Claims for damage will not be considered unless reported to a Meteor Representatives
immediately on the return of the vehicle. Claims for damage will not be considered once the car has left our care and control.
4.5. We accept no liability for mechanical, structural or electrical failure of any part of your
vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels howsoever caused.
4.6. Aardvark accepts no liability for any loss or damage howsoever caused unless proved to be
caused by the negligence, wilful act or default or breach of statutory duty of the employees of Aardvark Parking Ltd. Nothing in these terms excludes or limits Aardvark’s liability for death or personal injury caused by the negligence of one of its employees. Aardvark will not accept liability for damage arising from circumstances beyond its control including acts of God and terrorism, war, riots, flooding.
4.7. Your vehicle must display a valid tax disc and comply with the Road Traffic Act. You will be held liable for any fines, liabilities and consequential loss we incur from a failure to do this. Aardvark reserves the right to refuse your vehicle on the day and no refund will be given.
4.8. We accept no liability for any faulty car keys, alarm fobs, house or other keys left on the key
ring. You must ensure you leave the drivers with the right keys, alarm fobs and instructions to start your vehicle.
4.9. Where possible, we require you to have a spare key for your vehicle which we require you
take with you.
4.10 If any provision of these terms is found by any court to be wholly or partly illegal, invalid or unenforceable, unfair or unreasonable then it shall be deemed severable from the remaining provisions, which will continue, in full force and effect.
4.11 These terms are governed by the laws of the United Kingdom and Wales and are subject to the exclusive jurisdiction of the English Courts.